terrible tote darkmode

exchange and refund requests must be made within 7 days from the date of receiving the order. the product must be returned with labels and in its original packaging. the product cannot be returned if incomplete, damaged, soiled, or if previously worn.

with our made-to-order products, it cannot be exchanged or refunded.  you have 3 days to cancel your order, starts from the date you place your order. if you cancel after 3 days, you'll still be charged the full price. This doesn't affect your statutory legal rights.

for faulty or damaged products, we offer free returns, exchange, and a full refund.

there are possible delays or restrictions in delivery due to covid-19. please check here before order.

the made-to-order product will be dispatched within 7 days from the date of the order. we ship to most countries via EMS international delivery. please allow extra time for deliveries to international addresses. the shipping time alone could be around 7-23 business days.